Quadient, which operates on customer connections through digital and physical channels, features a new Business Intelligence (BI) module that will deepen data and analytics for Accounts Receivable (AR) automation for YayPay service, a Press release said Monday (June 21).
Quadient has been working on new ways to extend its intelligent communications automation software and offer more Software-as-a-Service (SaaS) cloud solutions to its customers.
The new BI module aims to strengthen the software by allowing AR teams to comprehensively examine the data and find out what they need to know. This will come with visualization of AR health via new dashboards, according to the release.
With the new BI module, the release says Quadient will be able to offer users a way to sort data items with new filters and presets. Companies will now have the ability to have multiple reports in the same dashboard and to schedule the automated sending of new reports. This will help to better understand data such as trends or payers’ pitfalls. Information on productivity monitoring based on key performance indicators (KPIs) and customer disputes will also be accessible.
“The advanced BI module for YayPay is the latest innovation in our best-of-suite offering for mid-market customers, where we expect strong growth overall,†said Geoffroy Godet, CEO of Quadient. “Quadient’s software portfolio is very distinctive in the market with cutting-edge solutions for customer experience management and customer communications, as well as the AP and AR value chain. Our end-to-end cloud SaaS solutions meet the digital needs of businesses of all sizes, helping businesses communicate and automate processes to strengthen customer connections.
With last year’s drastic shift towards remote working as the COVID-19 pandemic took hold, Allyna wnukowsky, director of solutions for business process automation at Quadient, told PYMNTS that keeping small businesses in the loop is important.
Wnukowsky said there is an opportunity to move from sending physical invoices to electronic invoicing.
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